We've learned a lot over the past few years regarding how important it is to quickly put in place the best systems and processes to help an organisation adapt and grow.
When I've walked into a new organisation and helped to guide the IT leaders on what they can do, I'm often amazed at the automation and clever things they have done with the software packages that fit their industry. At the same time, I can see similarly how much time, effort and money they can save by not reinventing the wheel and simply outsourcing some of the infrastructure support and processes to those that do it day in and day out.
For example, an internal IT team who work for a great organisation that values their contribution and therefore have long tenure of their staff means that it's very difficult for them to make decisions based on new technologies such as if they should move to Azure, AWS, private cloud, or host their own systems onsite. They only have their own organisation and what they have done in the past as a yard stick.
We've been lucky enough to work on large projects across all of the major providers, and know that some things are a Holden vs Ford debate and personal preference and the deal you can strike with the vendor are the only differentiator, but that other learnings and differences are critical to the success of a project.
On top of our usual practice of keeping it simple, reducing the number of moving parts, and offering fast fixes and long term solutions, we have determined some key areas of focus for the year ahead.
This year, our top 10 focus points for our clients are going to be: